Frequently Asked Questions

It’s important to take your medication as prescribed by your healthcare provider. If you miss a dose, take it as soon as you remember. However, if it’s nearly time for your next dose, skip the missed one and carry on with your regular schedule. Never take two doses at once to make up for a missed one.

If you lose your prescription, contact your doctor or nurse practitioner to request a replacement. You may also reach out to our pharmacy if you’ve previously purchased the medication, as we may be able to assist in obtaining a copy of your prescription on file.

Do not throw medications in the trash or flush them down the toilet, as this can be harmful to the environment. Improper disposal can also put unused medications at risk of being accessed by others. Check with your local pharmacy or healthcare provider for available safe drug disposal programmes, such as those supported by Health Canada.

We accept Visa, MasterCard, AMEX, Discover, Bitcoin, and Ethereum.

If you experience any side effects or adverse reactions, contact your doctor or healthcare provider right away. They may advise you to stop taking the medication or switch to a different one.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your package every step of the way.

Simply use the search bar at the top of the website or browse through the product categories to find the items you’re looking for.

We offer a wide range of products, including prescription medications, over-the-counter health products, sexual wellness items, as well as skin and hair care products.

For more details, please refer to this FAQ section or contact our customer support team for personalised assistance tailored to your needs.

Yes, you can reach out to our customer support team via live chat, phone, or email for advice and recommendations on the products you need. Our team is happy to help you find the right solution.

Delivery via Trackable Courier Service usually takes 10–21 business days. Shipments can be monitored using a tracking number, and the maximum delivery time is up to 30 days.

You may cancel your order within 24 hours of placing it, provided it has not yet been shipped. Simply contact us via Feedback Support Service, Live Chat, or Phone, and one of our team members will promptly assist you. Once the order has been shipped, cancellation is no longer possible.